AGB
TERMS OF SERVICE
Last Updated: October 22, 2026
1. GENERAL INFORMATION AND SCOPE
These Terms of Service govern the use of the online store scanvix.shop and purchases made through our website.
The store is operated by:
Company Name: UJ Teknik ApS
CVR Number: 44170124
Registered Business Address: Gummerødvej 4, 4681 Herfølge, Denmark
Email: megija1202@gmail.com
Website: https://scanvix.shop
Our online store offers a range of products across multiple categories, including automotive diagnostic equipment, vehicle accessories, electronic devices, household products, tools, and other consumer goods.
We currently target customers in Austria, Hungary, Portugal, and Poland. Product availability and delivery options may vary depending on the destination country and the individual product.
By accessing our website or placing an order, you agree to the version of these Terms of Service applicable at the time of your purchase.
Nothing in these terms limits or excludes any mandatory consumer rights granted under applicable law.
2. CONTRACT LANGUAGE
The main language of these Terms of Service is English.
Product descriptions, ordering information, shipping details, return conditions, and other essential information are provided on the relevant pages of our website.
Where required by applicable law, mandatory consumer information and contractual terms shall be provided in the appropriate language.
3. PRODUCTS AND PRODUCT INFORMATION
We offer products from various categories. Each product page contains information about the product's features, specifications, intended use, included accessories, and other relevant characteristics.
We make reasonable efforts to ensure that product descriptions, prices, photographs, and other information are accurate and up to date.
Product availability, specifications, accessories, compatibility, and functionality may vary by product model or version.
For automotive diagnostic equipment and related products, compatibility and available functions may depend on the vehicle make, model, year, equipment, software, and supported diagnostic protocols.
Customers should review the relevant product description and compatibility information before placing an order.
Product photographs are provided to illustrate the items offered. Minor differences in color or appearance may occur due to screen settings, lighting, or manufacturing variations, provided that the actual product remains consistent with its essential description.
We do not intentionally advertise features or characteristics that the products offered do not possess.
4. PRODUCT AVAILABILITY
Products may be ordered while they are listed as available on our website.
Availability may vary depending on stock levels, product versions, and delivery destinations.
If an ordered product becomes unavailable after an order has been placed, we will inform the customer as soon as reasonably possible.
Where payment has already been collected, any applicable refund will be processed in accordance with the relevant legal requirements.
We make reasonable efforts to ensure that products displayed as available can be supplied.
5. ORDERING AND CONTRACT FORMATION
Product listings on our website constitute an invitation for customers to submit an order.
When a customer submits an order, they make an offer to purchase the selected products under these Terms of Service.
An automated order confirmation may be sent by email to acknowledge receipt of the order. This confirmation does not necessarily constitute acceptance of the order.
A purchase contract is formed when we expressly accept the order or dispatch the goods, as applicable to the ordering process and relevant law.
Before submitting an order, customers should review their selected products, quantities, delivery address, contact details, and other order information.
Customers are responsible for providing accurate and complete information.
6. PRICES AND ADDITIONAL COSTS
The prices applicable to an order are those displayed on the relevant product page and confirmed during checkout at the time the order is placed.
The total amount payable, including any applicable taxes, shipping charges, and other mandatory costs, will be displayed before the order is submitted.
Standard shipping charges, if any, will be disclosed during checkout.
We do not intentionally charge additional fees that have not been disclosed to the customer before the order is placed.
If an obvious pricing or technical error occurs, we will address it in accordance with applicable law and will not disregard the customer's mandatory legal rights.
7. PAYMENT TERMS
Cash on delivery (COD) is our intended payment method.
We do not offer Shopify Payments or online card payment through Shopify Payments.
COD is available only when it is supported for the selected delivery destination, product, and shipping service and is displayed as an available payment option during checkout.
Where COD is available, the customer pays the order amount to the delivery provider upon delivery, according to the applicable delivery procedure.
Customers must provide accurate delivery and contact information to facilitate delivery and collection of payment.
An order can only be placed using a payment method actually offered during checkout.
No undisclosed payment fees will be charged.
8. ORDER PROCESSING
Our standard order processing time is generally 0 business days, meaning that accepted orders are normally forwarded for shipping preparation without an additional processing period.
Orders received on weekends or public holidays may be handled on the next regular business day.
Processing and dispatch may be affected by product availability, address verification, carrier arrangements, or other circumstances beyond our reasonable control.
Any specific processing information displayed during checkout or communicated with the order confirmation will apply where relevant.
9. SHIPPING AND DELIVERY
We offer delivery to eligible addresses in Austria, Hungary, Portugal, and Poland.
Available destinations, shipping methods, delivery charges, and estimated delivery times may vary by country and product.
The applicable shipping cost and estimated delivery period will be displayed during checkout or in the relevant shipping information published on our website.
Delivery estimates are provided for guidance and are not guaranteed delivery dates unless expressly stated otherwise.
Once an order has been dispatched, delivery is generally handled by an independent carrier.
If a significant delivery delay occurs, we will make reasonable efforts to inform the customer where appropriate.
Unexpected events, carrier disruptions, incorrect delivery information, and circumstances beyond our reasonable control may affect delivery times. Mandatory consumer rights relating to delayed or failed delivery remain unaffected.
10. DELIVERY RISK
For consumer purchases, the risk of loss of or damage to the goods generally passes to the customer when the customer, or a third party designated by the customer other than the carrier, physically receives the goods.
An exception may apply where the customer independently commissions a carrier that was not offered by us, to the extent permitted by applicable law.
11. VOLUNTARY 30-DAY RETURN POLICY
In addition to applicable statutory consumer rights, we offer a voluntary 30-day return policy, subject to the conditions described in our Return and Refund Policy.
The voluntary return period generally begins on the day the customer or a designated recipient receives the goods.
For orders containing multiple items delivered separately, the period begins when the last item is received, where applicable.
To initiate a return, customers should contact us at:
Email: megija1202@gmail.com
Please include the order number, the product concerned, and the reason for the return where possible.
Customers should contact us before sending goods back and follow the return instructions provided by our customer service team.
The detailed eligibility requirements and return procedure are described in the Return and Refund Policy published on scanvix.shop.
This voluntary policy does not reduce or replace any statutory consumer rights.
12. RETURN SHIPPING COSTS AND FEES
For ordinary returns resulting from a change of mind, the customer is responsible for the direct cost of returning the goods, provided that this responsibility has been properly disclosed and is permitted by applicable law.
We do not charge a restocking fee or return processing fee for an eligible return.
Restocking Fee: 0%.
If goods are defective, damaged, incorrectly supplied, or otherwise fail to conform to the contract, the applicable legal remedies and allocation of costs will be determined in accordance with the relevant consumer protection laws.
13. DAMAGED, DEFECTIVE, OR INCORRECT PRODUCTS
If a product arrives damaged, is defective, or differs materially from the item ordered, please contact us at:
Email: megija1202@gmail.com
Please provide your order number and a description of the issue. Photographs or videos may help us assess the situation.
We will review the matter and provide an appropriate solution in accordance with applicable law.
Depending on the circumstances and the customer's legal rights, available remedies may include repair, replacement, a price reduction, contract termination, or a refund.
Nothing in these terms limits statutory conformity guarantees or other mandatory consumer rights.
14. EXCHANGES
We do not offer a direct exchange service as part of our voluntary return procedure.
If a customer wishes to purchase a different product, model, size, or version, the original item may be returned in accordance with our applicable return policy, and a new order may then be placed.
This provision does not affect any statutory rights relating to defective or non-conforming goods.
15. STATUTORY 14-DAY RIGHT OF WITHDRAWAL
Consumers purchasing goods online within the European Union generally have a statutory right to withdraw from eligible distance contracts within 14 days without giving a reason, subject to applicable legal exceptions.
For purchases of goods, the withdrawal period generally begins on the day the customer or a designated third party, other than the carrier, takes physical possession of the goods.
For orders containing several goods delivered separately, the withdrawal period generally begins when the last item is received.
To exercise the right of withdrawal, the customer must inform us of their decision through an unequivocal statement before the applicable withdrawal period expires.
Withdrawal notices may be sent to:
Email: megija1202@gmail.com
Customers may also contact us using the business postal address below:
UJ Teknik ApS
Gummerødvej 4
4681 Herfølge
Denmark
Customers are not required to provide a reason for exercising their statutory right of withdrawal.
To meet the withdrawal deadline, it is sufficient to send the withdrawal notice before the applicable period expires.
The statutory right of withdrawal is subject to any applicable legal exceptions.
16. CONSEQUENCES OF WITHDRAWAL
If a customer validly withdraws from a contract, we will reimburse the payments received in accordance with applicable law.
This generally includes the cost of the least expensive standard delivery option offered by us, where required by law.
If the customer expressly selected a more expensive delivery option, we may exclude the additional cost from the reimbursement to the extent permitted by applicable law.
Reimbursement will generally be made within 14 days after we are informed of the withdrawal.
We may withhold reimbursement until we have received the returned goods or the customer has supplied evidence of having sent them back, whichever occurs first, where permitted by law.
Refunds will generally be made using the original payment method unless another method has been expressly agreed upon and the arrangement is lawful.
No additional refund processing fee will be charged.
The customer must send the goods back without undue delay and no later than 14 days after notifying us of the withdrawal, unless applicable law provides otherwise.
The customer bears the direct cost of returning the goods where this has been properly disclosed and is permitted by law.
17. INSPECTION AND HANDLING OF RETURNED GOODS
Customers may inspect goods during the withdrawal period to establish their nature, characteristics, and functioning to the extent reasonably necessary.
Opening packaging or carrying out a reasonable inspection does not automatically eliminate the statutory right of withdrawal.
Where permitted by applicable law, a customer may be responsible for diminished value resulting from handling beyond what is necessary to establish the nature, characteristics, and functioning of the goods.
Any assessment of diminished value will be made in accordance with applicable consumer protection requirements.
18. REFUNDS UNDER THE VOLUNTARY RETURN POLICY
For eligible returns under our voluntary 30-day return policy, returned goods will be reviewed after receipt.
Once a voluntary return has been approved, we aim to process the refund within 10 business days, subject to the applicable return terms.
The time required for the refunded amount to appear in the customer's account may depend on the relevant payment provider or financial institution.
Where a refund has not been received within a reasonable period after confirmation, customers may contact:
Email: megija1202@gmail.com
The timeframes in this section do not limit any shorter or otherwise mandatory statutory refund deadlines.
19. STATUTORY WARRANTY AND LEGAL CONFORMITY
Products supplied to consumers are covered by applicable statutory conformity and warranty rights.
These rights may include remedies for goods that are defective or do not conform to the contract.
Our voluntary 30-day return policy does not replace, restrict, or exclude mandatory legal rights.
Any additional manufacturer's warranty or voluntary commercial guarantee applies only where expressly offered for the relevant product.
A voluntary guarantee does not replace or reduce statutory consumer rights.
20. ORDER CANCELLATIONS
If you wish to cancel or amend an order, please contact us as soon as possible at:
Email: megija1202@gmail.com
Because accepted orders may be forwarded for shipping preparation immediately, we cannot guarantee that a cancellation request can be completed before dispatch.
If an order has already been dispatched, the applicable return procedure or statutory right of withdrawal may apply.
Nothing in this section limits mandatory consumer rights.
21. PERSONAL DATA AND PRIVACY
We process personal data in accordance with our Privacy Policy and applicable data protection laws, including the General Data Protection Regulation (GDPR), where applicable.
Our online store is operated using the Shopify e-commerce platform.
Personal data may be processed by Shopify and other service providers where necessary to operate the store, process orders, arrange delivery, manage customer service, or comply with legal obligations.
Further information about the categories of personal data processed, the purposes of processing, data retention, and customer rights is available in our Privacy Policy published on scanvix.shop.
22. SHOPIFY PLATFORM
Our online store is hosted and operated using Shopify's e-commerce platform.
The sales contract for products purchased through scanvix.shop is entered into between the customer and UJ Teknik ApS, as the store operator.
Shopify is not the seller of the products offered by UJ Teknik ApS through our online store.
23. INTELLECTUAL PROPERTY
Content created for and published on scanvix.shop, including text, graphics, designs, and logos, may be protected by copyright, trademark, or other intellectual property laws.
Third-party trademarks, product names, and logos remain the property of their respective owners.
References to third-party products or brands do not, by themselves, imply an official partnership, authorization, sponsorship, or commercial affiliation.
Any such relationship will be stated only where it genuinely exists.
24. THIRD-PARTY SERVICES AND LINKS
Our website may contain links to external websites or use services provided by third parties, including shipping, technical, and other operational providers.
Third-party services may be subject to their own terms and privacy policies.
We are not responsible for the content of external websites to the extent permitted by applicable law. This does not affect any mandatory legal responsibilities we may have.
The presence of an external link does not automatically imply an endorsement, partnership, or commercial affiliation.
25. LIABILITY
Our liability is governed by the applicable laws.
Nothing in these Terms of Service excludes or restricts liability where such exclusion or restriction is prohibited by law.
Mandatory rights relating to personal injury, damage to health, intentional misconduct, gross negligence where applicable, defective products, or other legally protected consumer claims remain unaffected to the extent required by law.
26. ERRORS AND CORRECTIONS
Despite our efforts to maintain accurate information, technical, typographical, pricing, availability, or other errors may occasionally occur.
If we identify a material error, we will make reasonable efforts to correct it promptly.
Any action concerning an affected order will be handled in accordance with the applicable contract and consumer protection laws.
We do not intentionally provide false or misleading information about products, prices, shipping, or our business.
27. CHANGES TO THESE TERMS
We may update these Terms of Service when necessary due to operational, technical, or legal changes.
The version applicable to an order will generally be the version in force