SHIPPING POLICY

Last Updated: October 22, 2026

Thank you for shopping at scanvix.shop.

This Shipping Policy explains our order processing procedures, shipping costs, estimated delivery times, shipment tracking, and delivery conditions for orders placed through our online store.

Our store offers products across multiple categories, including automotive diagnostic equipment, vehicle accessories, electronic devices, tools, household products, and other consumer goods.

1. BUSINESS INFORMATION

Our online store is operated by:

Company Name: UJ Teknik ApS
CVR Number: 44170124
Registered Business Address: Gummerødvej 4, 4681 Herfølge, Denmark
Email: megija1202@gmail.com
Website: https://scanvix.shop

2. SHIPPING DESTINATIONS

We currently offer shipping to eligible delivery addresses in the following countries:

• Austria

• Hungary

• Portugal

• Poland

Available shipping services, costs, and estimated delivery times may vary depending on the destination country, product availability, and delivery address.

The shipping options available for your order will be displayed during checkout.

3. ORDER PROCESSING TIME

Our standard order processing time is generally 0 business days.

Accepted orders received on a regular business day are normally forwarded for shipping preparation without an additional processing period.

Orders received on weekends or public holidays may be handled on the next regular business day.

Business days generally mean Monday through Friday, excluding applicable public holidays.

The processing period refers to the time between order acceptance and preparation or handover for shipment. Actual dispatch may depend on product availability and shipping arrangements.

4. ESTIMATED DELIVERY TIMES

Estimated delivery times depend on the destination country and the shipping service available for the order.

For Austria, our current standard shipping estimate is:

• Order processing: 0 business days

• Estimated delivery: 3–7 business days

• Standard shipping cost: Free (€0.00)

For Hungary, Portugal, and Poland, the applicable estimated delivery time will be displayed during checkout or in the relevant shipping information provided for the order.

Delivery estimates begin after order processing and are provided for guidance. Actual delivery times may vary depending on the carrier, destination, public holidays, and other circumstances.

We do not guarantee a specific delivery date unless expressly agreed otherwise.

5. SHIPPING COSTS

For deliveries to Austria, we currently offer free standard shipping.

Austria — Standard Shipping: €0.00

For Hungary, Portugal, and Poland, shipping costs depend on the available shipping service and the destination.

Any applicable shipping charges will be displayed before the customer completes the order.

We do not intentionally charge undisclosed shipping or handling fees.

The final order summary at checkout shows the applicable shipping cost for the selected delivery address.

6. SHIPPING CARRIERS

Depending on the destination, package size, product type, and shipping arrangements, orders may be delivered through different shipping carriers.

The carrier used for an individual order may vary.

Where tracking information is available, we will provide the relevant shipment details after dispatch.

The use of different shipping carriers does not affect the customer's mandatory rights under applicable consumer protection laws.

7. SHIPPING CONFIRMATION AND TRACKING

Where available, customers may receive a shipping confirmation email containing shipment details or a tracking number after their order has been dispatched.

Please note that tracking information may not become available immediately. It can take some time for the carrier to register and update the shipment in its tracking system.

Not all shipping services provide complete real-time tracking.

If you have questions about the status of your order, please contact us at:

Email: megija1202@gmail.com

Please include your order number so that we can identify your purchase.

8. ACCURATE SHIPPING INFORMATION

Customers are responsible for providing complete and accurate shipping information when placing an order.

Please check the following details carefully:

• Full recipient name

• Street and house number

• Postal code

• City or town

• Country

• Apartment, building, or additional address details, where applicable

• Contact information required for delivery

If you notice an error in your shipping address after placing an order, please contact us as soon as possible at megija1202@gmail.com.

Because accepted orders may be forwarded for shipping preparation immediately, we cannot guarantee that an address change will be possible after processing or dispatch has begun.

9. INCORRECT OR INCOMPLETE ADDRESSES

If a delivery cannot be completed because the customer provided an incorrect or incomplete address, the shipment may be delayed or returned to the sender.

If your order is affected, please contact us at:

Email: megija1202@gmail.com

We will review the circumstances and inform you of the available next steps.

Any handling of returned shipments or additional delivery arrangements will be assessed in accordance with the circumstances and applicable law.

Nothing in this section excludes or limits mandatory consumer rights.

10. DELIVERY DELAYS

We make reasonable efforts to deliver orders within the estimated delivery period provided for the relevant destination.

However, delays may occasionally occur because of circumstances beyond our reasonable control, including:

• Shipping carrier disruptions

• Severe weather conditions

• Public holidays

• Transportation interruptions

• Customs or regulatory procedures, where applicable

• Unexpected operational or logistical issues

If we become aware of a significant delay, we will make reasonable efforts to inform the customer where appropriate.

If an order has not arrived within the estimated delivery period, please contact us with your order number.

The customer's statutory rights concerning delayed delivery remain unaffected.

11. LOST OR MISSING SHIPMENTS

If your order has not arrived within the estimated delivery period, please check any available tracking information first.

If the shipment remains missing or tracking information is unavailable, contact us at:

Email: megija1202@gmail.com

Please provide your order number and any relevant delivery information.

We will review the available shipment details and, where appropriate, coordinate with the shipping carrier to investigate the matter.

Any resolution will be handled in accordance with the circumstances and applicable consumer protection laws.

12. DAMAGED OR INCORRECTLY DELIVERED ITEMS

Please check your order after delivery.

If an item arrives damaged, is defective, or differs materially from the product ordered, contact us at:

Email: megija1202@gmail.com

Please include your order number and a description of the issue. Photographs or videos of the product and packaging may help us assess the situation.

We will review your request and provide an appropriate solution in accordance with applicable law.

Depending on the circumstances, this may include repair, replacement, a price reduction, a refund, or another legally applicable remedy.

Nothing in this section limits statutory consumer rights relating to defective or non-conforming goods.

13. PARTIAL DELIVERIES

In certain circumstances, products from the same order may be shipped in separate packages.

If this happens, the packages may arrive at different times.

Any applicable shipping charges will be disclosed during checkout. We will not intentionally impose undisclosed additional shipping charges because an order is divided into multiple shipments.

14. DELIVERY RISK

For consumer purchases, the risk of loss of or damage to goods generally passes to the customer when the customer, or a third party designated by the customer other than the carrier, physically receives the goods.

An exception may apply when the customer independently commissions a carrier that was not offered by us, to the extent permitted by applicable law.

Mandatory consumer protection rules remain unaffected.

15. RETURNS AND REFUNDS

Our separate Return and Refund Policy explains the procedures for returns, withdrawals, and refunds.

We offer a voluntary 30-day return policy, subject to the conditions set out in that policy.

In addition, eligible consumers within the European Union generally have a statutory 14-day right of withdrawal for distance purchases, subject to applicable legal exceptions.

For ordinary returns due to a change of mind, customers are responsible for the direct return shipping costs where this has been properly disclosed and is permitted by law.

We do not charge a restocking fee for eligible returns.

Restocking Fee: 0%.

For detailed instructions, please refer to the Return and Refund Policy published on scanvix.shop.

Statutory consumer rights remain unaffected.

16. CONTACT INFORMATION

If you have any questions about shipping, delivery, or your order, please contact us.

Store: scanvix.shop
Company: UJ Teknik ApS
CVR Number: 44170124
Registered Business Address: Gummerødvej 4, 4681 Herfølge, Denmark
Email: megija1202@gmail.com

We will make reasonable efforts to review and respond to customer inquiries within an appropriate period.

This Shipping Policy may be updated when our shipping arrangements, delivery destinations, or operational procedures change. The current version will be published on scanvix.shop.